Your Safety is Our #1 Priority

As the global pandemic continues and COVID-19 case numbers continue to rise, we wanted to outline the steps and processes we are undertaking to keep our patients and team members as safe as possible for “in person” appointments at our clinic.

Air Filtration:
We have put multiple surgical grade air filters in our clinic. These filters produce surgically clean air using a 6-step filtration system including HEPA-Rx filters and germicidal UVC lights, purifying the air from viruses, VOCs, mold, allergens, bio-aerosols and more. Each of our filters moves a total of 690 CMH (Cubic Meters per Hour).

Cleaning of Touch Surfaces:
All touch surfaces are wiped with medical grade, Health Canada approved anti-viral disinfectants after each patient interaction.

Minimizing Number of Patients in Clinic:
We are restricting the number of patients in common areas of the clinic at any one time.

The wearing of masks in our clinic is compulsory for all team members and patients.

Hand sanitizing:
Everyone entering the clinic must sanitize their hands at the hand sanitizing stations provided.  

Multiple COVID Screenings:
All of our patients are screened at multiple points for ANY potential COVID-19 symptoms. Any patient that screens positive will not be permitted into the clinic. As part of our screening, we are taking the temperatures of all patients and staff entering the clinic.

Staff Self Screenings:
Staff members must all complete daily COVID-19 screenings in order to be permitted to see patients in person. Any staff member that screens positive on this screening is NOT permitted to enter the clinic.

We would like to take this opportunity to welcome you back to a safe environment to allow you to continue with your healthcare. Virtual appointments do continue to be available for Naturopathic Care and Psychotherapy.

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Alene Falomo